Subprocessors

Last Update: November 14, 2024

To support the delivery of the Tubular Software Services, Tubular Labs, Inc. (“Tubular”) uses service providers that may store and process personal data about your Authorized Users (each, a “Processor”). This page provides important information about the identity, location, and role of these Processors. Terms used on this page but not defined have the meaning set forth in our Agreement (the “Agreement”).

Third Parties

Tubular currently uses third party Processors to provide infrastructure services and perform other functions related to the Tubular Software Services:

ENTITY NAME
processing Activities
Corporate HQ country

Amazon Web Services

Cloud Service Provider

USA

  Atlassian

  Customer issue tracking

USA

 BlueSnap (BlueSnap, Inc.)

 Payment processing; receives names, emails, and other contact information for those responsible for billing Chartbeat customers.

USA

  Conga

  Document generation

USA

  Deepnote

  Cloud-based Data Analysis platform

USA

  Docusign

  Contract electronic signature service

USA

  Drift

  Customer messaging platform

USA

Google, Inc.

Cloud-based communication provider

USA and others

  Hubspot

Marketing automation platform used for contact with Tubular customers and prospects.

USA and others

  Intuit Quickbooks

Cloud-based Customer Support Services

USA

  Lantern

  Sales pipeline management and development

USA

  Linkedin Sales Navigator (LinkedIn)

  Communications tool for Chartbeat prospects

USA

  Loom

  Cloud-based video recording/messaging

USA

  OneTrust

  Consent management

USA

  Passage Technology

  Data aggregator for CRM data

USA

  ProductBoard

  Cloud-based product management software

USA and others

  Salesforce, Inc.

Cloud-based Customer Relationship Management system

USA

  Segment

Cloud-based Customer data services

USA

  Slack

  Messaging platform

USA

  Snowflake

  Hosting

USA

  Wootric

Cloud-based Customer response system

USA

  Terminus

Cloud-based Revenue Growth platform

USA

  Gong

Cloud-based Sales Productivity System

USA and others

  Outreach

Cloud-based Customer Relationship Management system

USA and others

  MixMax

Cloud-based Sales Productivity platform

USA

  OpenAI

  Embeddings API service 

USA

  OwnBackup

Cloud-based Data Protection platform

USA

  Zapier

  API service allowing easy connections between a large number of applications

USA

  Zendesk

  Customer support platform

USA

  Zoom

Cloud-based Communications platforms

USA and others

  Monday.com

Cloud-based Project Management platform

USA

  Cloud Ally Ltd.

Cloud-based Data Protection platform

USA

  Pendo

  Analytics and in-product messaging

USA

  Clozd, Inc.

  Win-loss sales opportunity analysis service

USA

 
 

Tubular Affiliates

ENTITY NAME
ENTITY COUNTRY

  Chartbeat, Inc.  

  USA

Updates

As our business grows and evolves, the Processors we engage may also change. Please check back for updates.

Page last updated: Sept 2023